API MANAGEMENT QUALITY AND ISO/IEC SQUARE: A PRACTITIONERS’ PERSPECTIVE (CALIDAD EN ADMINISTRACIÓN DE APIS Y EL ESTÁNDAR ISO/IEC SQUARE: UNA PERSPECTIVA DE LA INDUSTRIA)
Resumen
APIs have become a cornerstone in software ecosystems: organizations have been increasingly connecting software applications to share complex digital assets. Nowadays, API management has become a trending research topic: managing APIs is non-trivial and organizations have been struggling with different quality-related issues. Thus, we aim to understand how practitioners perceive quality characteristics related to API management capabilities and requirements. As a de facto standard, we adopted the ISO/IEC 25010 (SquaRE) standard as the reference model and conducted a structured survey with professional developers, system administrators and software functional analysts based in Rio Gallegos City, Argentina. Questions were based on main API management capabilities provided in current literature and their relation with the ISO/IEC 25010 model’s quality characteristics. After running an statistical descriptive analysis over 125 answered topics, results show that Functional Suitability and Security were perceived as the most critical quality capabilities, which can provide a basis for future research.
Keywords: API Management, Software Engineering, Software Product Quality, SquaRE, Software Product Quality Model.
Resumen
Las APIs se han convertido en una piedra angular de los ecosistemas de software: las organizaciones conectan cada vez más aplicaciones de software para compartir activos digitales complejos. Hoy en día, la Administración de APIs se ha convertido en un tema de investigación de tendencia: la Administración de APIs no es trivial y las organizaciones han estado lidiando con diferentes problemas relacionados con la calidad. A raiz de ello, nuestro objetivo es comprender cómo los profesionales comprenden las características de calidad relacionadas con las capacidades y requisitos de Administración de APIs. Como estándar de facto, adoptamos el estándar ISO/IEC 25010 (SquaRE) como modelo de referencia y realizamos una encuesta estructurada con desarrolladores profesionales, administradores de sistemas y analistas funcionales de software con sede en la ciudad de Río Gallegos, Argentina. Las preguntas se basaron en las principales capacidades de Administración de API proporcionadas en la literatura actual y su relación con las características de calidad del modelo ISO/IEC 25010. Después de realizar un análisis estadístico descriptivo de 125 temas respondidos, los resultados muestran que la idoneidad funcional y la seguridad destacan como las capacidades de calidad más críticas, lo que puede proporcionar una base para futura investigación.
Palabras Clave: Administración de APIs, Calidad del Producto Software, Ingeniería de Software, Modelos de Calidad del Producto Software.
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