EVALUACIÓN DE USABILIDAD EN APLICACIONES COLABORATIVAS CON INTERFACES DE USUARIO TANGIBLES: UNA REVISIÓN SISTEMÁTICA DE LA LITERATURA (USABILITY EVALUATION IN GROUPWARE WITH TANGIBLE USER INTERFACES: A SYSTEMATIC LITERATURE REVIEW)
Resumen
Las Aplicaciones Colaborativas (AC o groupware) constituyen un software que apoya a un grupo de usuarios a alcanzar una meta u objetivo en común. Existen AC que utilizan una Interfaz de Usuario Tangible (TUI, por sus siglas en inglés), las cuales utilizan una interacción natural, mediante la manipulación de objetos físicos que tienen información digital. En este artículo mediante una Revisión Sistemática de la Literatura (RSL), se examinaron 16 estudios para analizar cómo se está evaluando la usabilidad en las AC con TUI, con objeto de identificar problemas y retos actuales. Por lo cual se ha detectado que evaluar la usabilidad de las AC con TUI, no es algo trivial, ya que se ven involucrados aspectos de colaboración y de la interacción tangible.
Palabras Clave: Aplicaciones Colaborativas, Evaluación, Interfaces de Usuario Tangibles, Métricas, Usabilidad.
Abstract
Collaborative Applications (AC or groupware) constitute software that supports a group of users to achieve a common goal or objective. There are CAs that use a Tangible User Interface (TUI), which use a natural interaction, by manipulating physical objects that have digital information. In this article, through a Systematic Literature Review (RSL), 16 studies were examined to analyze how usability is being evaluated in CAs with TUI, in order to identify current problems and challenges, which is why it has been detected that evaluating the usability of the CAs with TUI, is not something trivial, since aspects of collaboration and tangible interaction are involved.
Keywords: Evaluation, Groupware, Metrics, Tangible User Interface, Usability.
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