USO DEL MÉTODO "THINK ALOUD" EN LA INVESTIGACIÓN CUALITATIVA

María Susana Ávila García, Marco Bianchetti, Alfredo González Gaviña

Resumen


Resumen

El método "Think-Aloud" ha sido utilizado para entender los procesos cognitivos que no pueden ser observados de manera directa en varias áreas de la investigación cualitativa. Existen varias propuestas de la comunidad de investigación para su uso en las áreas de pedagogía, comunicación del habla, e interacción humano-computadora. En este trabajo se presenta una breve introducción al marco teórico del método así como el estado del arte de su uso en la educación y como técnica de inspección de usabilidad, ofreciendo una semblanza de cómo puede ser integrado en estudios de investigación cualitativa en un futuro.

Palabra(s) Clave: Lectura de comprensión, Proceso cognitivo, Think aloud, Usabilidad.

 

USE OF THE "THINK ALOUD" METHOD IN QUALITATIVE RESEARCH


Abstract

The Think-Aloud method has been used to understand cognitive processes that cannot be directly observed, in areas where qualitative research is conducted. There are various proposals of the research community to use this method in areas such as pedagogy, psychology, speech communications, and human-computer interaction. In this work we present a brief introduction to the theory behind the method, the state of the art in the areas of education and usability, providing an insight of how this method can be used in the future in qualitative studies.

Keywords: Cognitive process, Reading comprehension, Think aloud, Usability.


Texto completo:

26-38 PDF

Referencias


Arshad, N. (2009). Teaching programming and problem solving to CS2 students using think-alouds. Proceedings of the 40th ACM Technical Symposium on Computer Science Education - SIGCSE 09, 372: http://doi.org/10.1145/1508865.1508998

Banning, M. (2008). The think aloud approach as an educational tool to develop and assess clinical reasoning in undergraduate students. Nurse Education Today, 28(1), 8-14. http://doi.org/10.1016/j.nedt.2 007.02.001

Boren, M. T., & Ramey, J. (2000). Thinking aloud: Reconciling theory and practice. IEEE Transactions on Professional Communication, 43(3), 261-278: http://doi.org/10.1109/47.867942

Cooke, L., & Cuddihy, E. (2005). Using eye tracking to address limitations in think-aloud protocol. IEEE International Professional Communication Conference, 653-658: http://doi.org/10.1109/IPCC.2005.1494236

Dumas, J. S., & Redish, J. C. (1999). A Practical Guide to Usability Testing (1st ed.). Exeter, UK, UK: Intellect Books.

Elling, S., Lentz, L., & de Jong, M. (2011). Retrospective think-aloud method: Using eye movements as an extra cue for participant’s verbalizations. Proceedings of the 29th SIGCHI Conference on Human Factors in Computing Systems, 1161-1170: http://doi.org/10.1145/1978 942.1979116.

Elling, S., Lentz, L., & De Jong, M. (2012). Combining concurrent think-aloud protocols and eye-tracking observations: An analysis of verbalizations and silences. IEEE Transactions on Professional Communication, 55(3), 206-220: http://doi.org/10.1109/TPC.2012.2206190

Ericsson, K. A., & Simon, H. A. (1980). Verbal Reports as Data. Psychological Review, 87(3), 215-251.

Gegenfurtner, A., & Seppänen, M. (2013). Transfer of expertise: An eye tracking and think aloud study using dynamic medical visualizations. Computers and Education, 63, 393-403: http://doi.org/10.1016/j.compedu .2012.12.021

Gu, Y. (2000). To code or not to code: Dilemmas in analysing think-aloud protocols in learning strategies research. IEEE International Symposium on Information Theory-Proceedings, 43, 236: http://doi.org/10.1016/j.system .2013.12.011

Krahmer, E., & Ummelen, N. (2004). Thinking about thinking aloud: A comparison of two verbal protocols for usability testing. IEEE Transactions on Professional Communication, 47(2), 105-117: http://doi.org/10.1109/TPC .2004.828205

Miyake, N. (1986). Consttuctive lntemction and the Iterative Process of Understanding, 177(667437), 151-177.

Olmsted-Hawala, E. L., Murphy, E. D., Hawala, S., & Ashenfelter, K. T. (2010). Think-aloud protocols: a comparison of three think-aloud protocols for use in testing data-dissemination web sites for usability. Proceedings of the 28th International Conference on Human Factors in Computing Systems, 2381-2390: http://doi.org/10.1145/1753326.1753685

Özcan, Z. Ç., Imamoglu, Y., & Bayrakli, V. K. (2017). Analysis of sixth grade students think-aloud processes while solving a non-routine mathematical problem. Kuram ve Uygulamada Egitim Bilimleri, 17(1), 129-144: http://doi.org/10.12738/estp.201 7.1.2680

Phillips, A. C. E. (2014). The Usefulness of " Think - Aloud " for Evaluating Questionnaires in use in the Health Domain.

Seman, E. A. A., Hussein, I., & Mahmud, M. (2010). Why thinking aloud matters for usability evaluation? 2010 2nd International Conference on Computer Engineering and Applications, ICCEA 2010, 1, 462-466: http://doi.org/10.1109/ICCEA.2010.95

Teague, D., & Lister, R. (2014). Longitudinal think aloud study of a novice programmer. Conferences in Research and Practice in Information Technology Series, 148, 41-50.

Thackray, D., & Roberts, L. (2017). Exploring the clinical decision-making used by experienced cardiorespiratory physiotherapists: A mixed method qualitative design of simulation, video recording and think aloud techniques. Nurse Education Today, 49, 96-105: http://doi.org/10.1016/j.nedt.2016.11 .003.

Van Someren, M. W. (1990). What’s wrong? Understanding beginner’s problems with Prolog. Instructional Science, 19(4-5), 257-282: http://doi.org/10.1007/BF00116441.

Van Someren, M. W., Barnard, Y. F., & Sandberg, J. A. (1994). The think aloud method: A practical guide to modelling cognitive processes. Department of Social Science Informatics, University of Amsterdam: http://doi.org/10.1016/0306-4 573(95)90031-4.

Van Someren, M. W., Barnard, Y. F., & Sandberg, J. a C. (1994). The think aloud method. A Practical Guide to Modelling Cognitive Processes, 209: http://doi.org/10.1016/j.ijmedinf.2004.08.003.

Whalley, J., & Kasto, N. (2014). A qualitative think-aloud study of novice programmer’s code writing strategies. Proceedings of the 2014 Conference on Innovation & Technology in Computer Science Education - ITiCSE 14, 279-284: http://doi.org/10.1145/2591708.2591762.

White, A. (2016). Using Digital Think-Alouds to Build Comprehension of Online Informational Texts. The Reading Teacher, 69(4), 421-425: http://doi.org/10.1002/trtr.1438.






URL de la licencia: https://creativecommons.org/licenses/by/3.0/deed.es

Barra de separación

Licencia Creative Commons    Pistas Educativas está bajo la Licencia Creative Commons Atribución 3.0 No portada.    

TECNOLÓGICO NACIONAL DE MÉXICO / INSTITUTO TECNOLÓGICO DE CELAYA

Antonio García Cubas Pte #600 esq. Av. Tecnológico, Celaya, Gto. México

Tel. 461 61 17575 Ext 5450 y 5146

pistaseducativas@itcelaya.edu.mx

http://pistaseducativas.celaya.tecnm.mx/index.php/pistas